Information
Collection - Enquiry forms
We request information from our users who submit e-mail enquiries.
A user must provide contact information (name, e-mail, and address
etc). This information is used purely for enquiry purposes and
to enable us to respond efficiently. We usually email an acknowledgement
for each form. If we have trouble processing an enquiry, the information
is used to contact the user.
Log Files
We use log files to track Internet protocol (IP) addresses, browser
type, referring/exit pages, computer operating system, keywords
entered at search engines that brought users to our site, and
frequency of pages viewed on the site. This information is used
to gather broad demographic information, track trends, better
manage the site, and make decisions on improving and expanding
the site. Information is analyzed in aggregate. IP addresses are
not linked to personally identifiable information. We do not use
cookies on this site.
Links
This Web site contains links to other sites. Please be aware that
we are not responsible for the privacy practices of such other
sites. This statement applies solely to information collected
by this Web site.
Surveys
Occasionally our site requests information from users via voluntary
surveys. Survey information is used for purposes of monitoring
or improving the use and satisfaction of this site. Users' personally
identifiable information is not shared with third parties.
Security
All of our users' information, including the sensitive information
is restricted in our offices. Only employees who need the information
to perform a specific task (for example, our billing clerk or
a customer service representative) are granted access to personally
identifiable information.
Changing/deleting/amending
your personal information
If your personally identfiable information changes (such as 'phone,
e-mail or postal address), or if you no longer desire our services,
please contact us by 'phone or email to have your information
deleted from our files.